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Public Administration & Governance
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Public Administration & Governance

Sector Overview & Mandate

Our initiative focuses on building transparent, responsive, and citizen-first public administration. We coordinate with local councils, municipal boards, and regional secretary offices to digitize file flows, track official complaints, and publish administrative updates. Our goal is to reduce bureaucratic red tape, improve file turnarounds, and establish local grievance monitoring boards under the direct supervision of District Magistrates.

Key Sector Initiatives

  • Digital file tracking systems across all block levels.
  • Administrative audit helpdesks for citizens.
  • Decentralized civic bodies performance scorecards.

Suggested Action Steps

1View live block-level administrative statistics.
2Submit a governance improvement recommendation.
3Register a complaint regarding delayed administrative services.

Sector Support Helpdesk

Have specific queries regarding policies or applications in Public Administration & Governance? Send a query to the administrative cell.

Connect with Public Administration & Governance Cell

Have questions or need assistance? Register via the Nagarik Suvidha portal to submit your enquiry directly to the department officers.

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The excess donations are contributed for social welfare activities for orphans, handicaped, homeless etc.